warranty civil liberties entitle consumers to use other car repair services besides dealership for repairs and services
Servicing your car outside of the dealership use to be considered a “nono” by the dealership. Today, pressure is being put on them to stop this absurd practice.
“It is important that the FTC do something about it to make certain that vehicle business stop misleading consumers as to their warranty civil liberties,” said Kathleen Schmatz, president as well as CEO, Auto Care Association. “We wish the actions by Sen. Blumenthal as well as various other legislators will relocate the FTC to immediately reply to the complaints filed by our organization to guarantee that customers are effectively informed of their civil liberties under the legislation such that they could preserve their motor vehicle using non-original tools parts and also service without the risk of nullifying their new automobile warranties.”.
BETHESDA, Md., Nov. 3, 2014/ PRNewswire-USNewswire/– Echoing the long-standing opinion by the Auto Care Association that automakers deceive consumers into wrongfully believing that serving their automobiles outside car dealerships could invalidate warranties, U.S. Senator Richard Blumenthal, D-Conn., has attacked the Federal Trade Commission (FTC) concerning its absence of seriousness in clarifying its analysis of the Magnuson-Moss Warranty Act.
A duplicate of Senator Blumenthal’s letter could be found below: http://www.blumenthal.senate.gov/download/auto-warranty-letter.
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In a letter to the FTC, Sen. Blumenthal stated, “Many motorists might have been converted … that visiting a regional repair shop or using a various supplier’s parts might nullify an automobile’s service warranty. Makers must be specifically advised that the Magnuson-Moss Warranty Act prohibits any conduct that would certainly lead a reasonable consumer to believe that his or her service warranty insurance coverage depends on using a specific brand name of service or product.”.
Even with the legislation, the Auto Care Association in addition to various other automobile treatment market teams have actually submitted various grievances with the FTC opposing that several car companies have issued releases as well as technical notices misguiding customers right into assuming their service warranty could be nullified by utilize of non-dealer components or service.
Additional information on the Magnuson-Moss Warranty Act and Auto Care Association grievances to the FTC can be discovered right here: http://www.autocare.org/Government-Affairs/issues/.